A little advice for diy bath bomb kit customer

An inquiry from an UK client, she needs to do a DIY bath bomb kit, which need to contain material for 2 x 100g bath bomb. And we did many DIY bath bomb gift set before, which contains essential oil, color material in a bottle and also some decoration and toys. But this new inquiry, the target price of the whole gift set is very low, I suggest client to remove some component like the colors and the essential oil, we can add these material beforehand in the mixture material package, and consumer only need to mixed two material bag, and then they can do their own bath bomb after mixing. And this suggestions were took by the clients, and she finally ordered 5000 sets of DIY bath bomb gift set.

From our experience with numerous inquiry clients, many of them often initiate with relatively low quotes and come with multiple demands. This necessitates our customer service team to engage in thorough communication with them. We aim to achieve mutual cooperation by addressing their concerns and finding common ground. Often, the key to reaching a successful collaboration lies in both parties making certain concessions.
For certain client orders, we leverage our extensive research and production experience to offer reasonable suggestions. We believe that open communication, flexibility, and sharing insights contribute to building a strong foundation for a successful and mutually beneficial partnership.

About us

Established in 1995, Boymay, as a large-scale manufacturer of bath products, possesses over 10 years of experience in the research and production of bath bombs and shower steamers.

Our large 40,000 square meter facility houses 14 automated production lines and over 200 employees. With a daily output of 20,000 units, we uphold stringent quality standards evidenced by our GMP 211, GMPC, ISO22716, FDA and SMETA certifications.

We specialize in OEM services and have built a substantial and experienced pre-sales and after-sales service team over the years, enabling clients from various countries to trust and collaborate with us confidently.  Our past clients include Disney, Sephora, Claire’s, Kohls, Mad, and Boots, among others.